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Owned and operated by Valharra, we welcome every question about your outdoor sanctuary.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to follow your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for complete details on how to initiate a return and what qualifies.
Can I exchange an item for a different style or color?
If you would like to swap a patio set, fire pit table, or any other piece for a different option, please contact us within 30 days of delivery. We will walk you through the exchange process.
What materials are your furniture pieces made from?
Our collections feature a range of weather-resistant materials designed for outdoor living, including powder-coated aluminum, all-weather wicker, and tempered glass. Each product page lists the specific materials used for that piece.
How do I choose the right size patio set for my space?
We recommend measuring your patio, deck, or garden area before ordering. Each product listing includes detailed dimensions to help you find the right fit for your outdoor sanctuary.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Every inquiry is answered within 24 hours so your project keeps moving forward.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Refined Quality
Each piece is built with weather-resistant materials designed for lasting comfort in your outdoor space.
30-Day Returns
If a piece does not fit your vision, our return policy makes it simple to find the right one.
